I googled a bit and saw that other people, had a worm of type bagel that caused all their antivirus programs and spyware to stop working.
Then, after trying to install other antivirus programs like antivir and avast and failing I started to think maybe a worm is involved. My main purpose for using CCleaner was fixing the uninstallation problem which I thougt was in my AVG installation. It's nice to see when someone needs some assistance there's someone else there. I sincerely hope this works for you as it always has for me.įirst I would like to thank you for all your help. If it works OK then use Options > Settings to select your options.I never have used the Automatic Check for Updates option.I don't trust those options on many pieces of software I use. Now Double left click on your Desktop icon and see what happens. Reply I agree, next, and Finish as needed. Uncheck all other options.(This is IMPORTANT).You can select those options later. Select only icons to desktop and start menu. They have all worked very well for me with no download problems whatsoever. I am a relatively new user of CCleaner myself.I have installed and used 5 versions of CCleaner. I am presuming a 32 bit operating system.I made an incorrect assumption yesterday. First,one question? Are you using a 32 bit operating system or a 64 bit operating system?